“We sell high quality bearings and standard collars throughout southern Michigan. Collars and Couplings is our primary supplier for collars. They’ll always be our first choice when we sell to customers or develop new business.

“They partnered with us on a special double split collar for a robotics company whose automotive customer required metric socket screws instead of inch. The firm’s existing collar supplier couldn’t help. We offered to find a solution quickly, knowing that Collars and Couplings quotes most specials within 24 to 48 hours. Together, we worked out a designand competitive pricing that made our customer happy.

“Now we stock the parts so the customer won’t run out. It was a win-win for us and for Collars and Couplings. We took business away from our competitorplus gave our customer a better deal.”

Lee Critchfield, Certified Purchasing Manager

Bearing Service Co., Livonia, Michigan

Bearings and power transmission products distributor since 1943